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5

GOOD PRACTICE

Real Answers to Challenges

Good Practices were collected as part of the MIA assessment process during pilot interviews and from CSR Europe`s database of corporate solutions. These good practices represent exceptional engagement or creative solutions in various areas of sustainability management.

 

We selected good practices to reflect potential solutions on challenges identified in the MIA benchmark.

Area

Company

Name of Solution

Description

Community Impact / Engagement

Randstad

Project Youth@work to boost youth employment with measurable impact

 

http://www.csreurope.org/randstad-youthwork

A public private partnership with the aim of getting Dutch youth on welfare to work. Interesting impact monetization methodology to show results.

 

Implementation

Canon

A public private partnership with the aim of getting Dutch youth on welfare to work. Interesting impact monetization methodology to show results.

 

Internal Communication

Danone

Creation of an internal social network that enables employees to form global networks, share content and supports the shift to a more open mindset.

Community

Impact / Engagement

State Street

Employee engagement platform
and communication campaign

 

http://www.csreurope.org/state-street-social-intranet

The 'Collaborate' platfrom is designed to enable State Street employees to easily and efficiently share information, ideas, and expertise across the company and around the world as well as connect with colleagues across the globe on vetting and implementing those ideas.

 

Mapping Stakeholder Expectations

Unipol

The regional councils throughout Italy work on strengthening relations with stakeholders and also represent specifics of each region.

 

Mapping Stakeholder Expectations/Materiality Analysis

Danone

Permanent Stakehoder Panel for Danone Nature activities

 

http://www.csreurope.org/danone-nature-stakeholder-panel

Since 2010, Danone organized its strategic thinking in the “Nature” activities with the involvement of an external expert panel consisting of opinion leaders and NGOs (Nature Stakeholders Board).

Materiality Analysis

Coca-Cola Hellenic Bottling Company

Coca- Cola Hellenic developed a materiality assessment process in line with the Global Reporting Initiative G4 Guidelines so as to determine the issues that are of greatest importance to both stakeholders and the company.

Materiality Analysis

Solvay

Sustainability Working Group with EU Working Council

 

http://www.csreurope.org/solvay-involvement-eu-working-council-sustainable-development

A permanent working group on sustainability issues that was set up in Solvay’s European Working Council.

 

Materiality Analysis

State Street

Global materiality analysis methodology 2013

 

http://www.csreurope.org/state-street-materiality-analysis

A global materiliaty analysis methodology including both internal issue prioritization with top executives and external stakeholder verification of material topics.

Materiality Analysis

Titan

Titan conducts both group and regional materiality analyses the results of which were communicated in their integrated annual report in 2013.

Next Frontier
to Get Value

NS - Dutch National Rail

NS conducted an environmental profit and loss account calculation audited with reasonable degree of assurance by KPMG, in order to define their impact and make better decisions in becoming climate neutral, reaching 0g CO2 and zero air pollution per passenger-kilometre.

Performance management

AXA

An internal CR management maturity measurement tool to entice improvement in non-financial managemenent within group companies.

Performance management

Solvay

10% remuneration bonus of senior staff & CEO now consists of sustainability criteria. Criteria are comprised of external recognition and internal progress targets.

Reporting

Titan

Titan’s evolution towards integrated reporting, starting in 1983 with the first Social Report. Involvement of all departments, integrated thinking and the implementation of a holistic approach are the cornerstones of Titan`s approach.

Risk Assessment

State Street

Risk Assessment in collaboration with MSCI to validate the quality of integration of environmental and social factors into company practice.

Social Innovation

Danone

This endowment fund is intended to strengthen and develop the activities of the partners who make up Danone’s ecosystem (farmers, suppliers, transport. logistics etc.). It is based on co-design and co-creation principles according to Danone values, and also serve as laboratories to measure impact.

 

Social Innovation

Solvay

The SPM analyses strengths and weaknesses of planning, manufacturing activities, mergers from a societal, environmental and economic perspective.

Supply Chain Engagement

Danone

A program that extends the “dual economic and social project” to Danone’s supply chain following a specific process.

Supply Chain Engagement

Enel

A mining sector initiative by several leading companies in order to develop a joint Code of Practice and tackle core sustainability issues.

Sustainability Governance

Michelin

An effective and integrated sustainability governance regime, consisting of an executive level Sustainability Committee, internal networks, a Sustainability Operating committee and quantifiable targets.

Sustainability Governance

Unipol

An experimental certification for life insurance products together with Bureau Veritas.

 

Sustainability Training

Enel

E-Learning in collaboration with UN PRiME

 

http://www.csreurope.org/enel-csr-e-learning-course-un-prime

An online training course that was not only accessible for internal audiences but also redeveloped and published on the UN PRiME website.

Sustainability Training

Orange

Internal CSR certification training in collaboration with business school

 

http://www.csreurope.org/orange-internal-csr-certification-training

To train internal CSR managers in subsidiaries, Orange partnered with Kedge business school and provides professional certificates to its staff.